Problems Using This Web Site
If you’re experiencing difficulty using this Web site, we want to help. Please review the categories of problems below. This may help you solve the problem or at least help you provide us the information we need to assist you.
This site supports the major browsers listed below. If the Web site exhibits strange display issues or quirky behaviors, it could be that your browser is not supported. Check your browser and version by selecting About browser name from the Help menu. On a Mac, select About browser name from the browser name menu.
- Microsoft Internet Explorer 5 and up
- Mozilla Firefox (Windows & Mac)
- Netscape 6 and up
- Safari (Mac)
Cookies are required (enabled in your browser) to order on our site and to maintain a logon as you browse from page to page. Cookies are small, temporary text files that maintain short-term memory during your browsing session. Specifically, cookies store your logon info and your cart contents as you move from page to page. Cookies are enabled by default on every browser but can be disabled by users. How to ensure cookies are enabled in your browser.
While shopping or browsing the site, if you are inactive for 20 minutes (meaning you haven’t clicked a button, followed a link, submitted a search, or so forth) your session will expire. This happens for security reasons and means that your cart contents will be removed and you will be required to log on again. Avoid 20-minute periods of inactivity on the site to prevent this problem.
Still need help? Contact us!