It is important to contact us before you ship the merchandise to us. Instructions for shipping your return can vary depending on your situation. Also, when you contact us, you will receive a Return Authorization Number, which will ensure that your return will be processed efficiently.
- Opened software cannot be returned.
- Hazardous items cannot be returned.
- Repack the merchandise in the box in which you received it if possible. Include adequate packing material to protect the item, and close the box securely with packing tape.
- Write your Return Authorization Number on the shipping label.